A father accidentally banged an oversized car cart into a grocery checkstand. The five-year-old boy inside was startled into tears. His dad, probably feeling embarrassed and guilty about upsetting his kid, sternly told the boy to stop crying. When the boy continued to cry with some outrage, the father demanded, “Are you going to behave?” What calmed the boy was his mother asking him if he was okay. He stopped crying and began talking about something else.